Selected Plan
Pro — £495/month
Core — £395/month
Pro — £495/month
Ultra — £695/month
£495
/month
+ £1,495 one-off setup
Book your discovery call
We'll be in touch within 24 hours to walk you through your tailored setup.
First Name *
Last Name *
Business Name *
Email *
Phone *
Best Time to Call
Anytime in working hours
Anytime in working hours
Morning (9am–12pm)
Afternoon (12pm–5pm)
Evening (5pm–8pm)
Anything we should know? (optional)
Please fill in all required fields.
Enquiry received!
Thanks — we'll be in touch within 24 hours to arrange your discovery call and walk you through your tailored OperAi setup.
AI Infrastructure for Plumbing & HVAC
Never miss another
emergency callout.
OperAi answers every call, text and WhatsApp message instantly — burst pipes, boiler breakdowns, no heating, blocked drains. 24 hours a day, without adding an office staff member.
0%
of callers hang up & call the next plumber
<60s
average OperAi response time
0x
more jobs booked from faster response
24/7
emergency call cover, zero extra staff
Instant call answering
Emergency triage
Job booking automation
Missed call recovery
Quote follow-up
Out-of-hours cover
The Challenge
Sound familiar?
Plumbing and HVAC businesses live and die by how fast they answer the phone. Every missed call is a job going to the next number on Google.
Missed calls mid-job
You're under a sink with your hands full when the phone rings. It goes to voicemail. They call the next plumber on the list instead.
Emergency callouts at 2am
A burst pipe doesn't wait for office hours. Whoever answers first at 2am on a Saturday gets the job — and the premium callout rate.
Quotes that never get followed up
You send a quote and move on to the next job. Nobody chases it. The customer goes quiet and books with someone who actually followed up.
Inconsistent diary management
Some jobs get booked straight away, others sit in a notebook for three days. There's no system, so the diary fills unevenly and inefficiently.
No record of who called
A missed call from an unknown number, no note of why they rang. By the time you call back, they've already booked someone else.
No reviews coming in
You do great work but never remember to ask for a review afterwards. Your Google rating stays flat while competitors climb past you.
The trades winning the most work aren't always the best engineers — they're the ones who answer the phone first. OperAi makes sure that's always you, without taking you off the tools.
The Job Journey
From missed call to
booked job. Automatically.
Every enquiry — emergency or routine, day or night — follows the same automated journey. Nothing falls through the cracks.
01
Call, Text or WhatsApp Comes In
Emergency leak, no heating, blocked drain or a routine quote request — any channel, any time of day or night.
02
AI Answers & Triages in Under 60 Seconds
AI picks up immediately, asks the right questions and flags genuine emergencies for urgent callback while routine jobs get booked straight in.
03
Job Booked Straight Into Your Diary
The AI checks your calendar and books the slot automatically — no back and forth, no double-booking. Confirmation sent via SMS or WhatsApp.
04
Customer Logged in Your Pipeline
Contact created, job type tagged, address and details captured. Your team sees a fully qualified job waiting — not a missed call to chase.
05
Quote Follow-Up Sent Automatically
Sent a quote and heard nothing back? OperAi follows up automatically until you get an answer — no quote left to go cold.
06
5-Star Review Requested After the Job
Job complete? Review request sent automatically. Builds your Google reputation without you having to remember to ask.
07
You Stay on the Tools
No office admin, no chasing quotes, no missed calls while you're under a sink. Just the jobs, booked and ready to go.
Built for Plumbing & HVAC
Everything your business needs.
Nothing you don't.
Every feature is built around how plumbing and HVAC businesses actually operate — not adapted from a generic CRM or chatbot platform.
Instant call answering
Every call gets answered within seconds — even when your hands are full. No more voicemail, no more lost jobs to the next number on Google.
Emergency triage
AI distinguishes between a genuine emergency and a routine enquiry, flagging urgent callouts for immediate attention while booking routine jobs straight in.
Job booking automation
AI books jobs directly into your diary based on real availability. No double-bookings, no manual scheduling, no phone tag.
Missed call text-back
Every missed call gets an instant SMS or WhatsApp response. "Sorry we missed you — what's the issue and when works for a callout?" Recovers jobs you'd otherwise lose.
Quote follow-up sequences
Send a quote and it gets followed up automatically — no quote left to go cold because nobody remembered to chase it.
Pipeline visibility
Every job, every quote, every follow-up in one place. No notebooks, no whiteboards, no missed chasers — full visibility from first call to completed job.
Out-of-hours emergency cover
2am burst pipe? Saturday boiler breakdown? Every emergency gets answered and triaged immediately — premium callout jobs you'd otherwise miss entirely.
Multi-channel AI assistant
Handles calls, WhatsApp and SMS enquiries — answers common questions, qualifies the job and escalates to you when needed.
Automated review requests
Post-job review requests sent automatically. Build your Google reputation and win more local search visibility without lifting a finger.
Results
What your business sees inside OperAi.
Every call, text and emergency callout — captured, responded to and tracked in real time.
app.oper-ai.com / plumbing-hvac
Dashboard
Search leads, jobs, conversations…
Calls Today
0
↑ 22%
Jobs Booked This Week
0
↑ 3
Job Pipeline Value
£0
↑ £4.2k
AI Response Rate
0%
‹ 60s
Live Activity
Pipeline
Today's Callouts
Live Activity
Pipeline
Call In
0
Quoted
0
Booked
0
Completed
0
Today's Callouts
09:30
Mike Foster
14 Beech Grove, Macclesfield · No heating
11:00
Karen Foster
22 Park Avenue, Wilmslow · Burst pipe
14:00
Lisa Webb
9 Mill Lane, Poynton · Boiler service
Real-time updates
Built for plumbing & HVAC businesses
Captures emergency callouts 24/7
Revenue Impact Calculator
How much is slow response
costing your business?
Adjust the sliders to match your business — see what faster response times could mean for your job numbers. Takes 20 seconds.
Average Job Value
£350
Missed Calls / Week
5
Current Response Time
You could be recovering
£0
in additional instruction revenue per month
0
Jobs
per month
per month
£0
Avg job
value
value
0×
Return on
Pro Plan
Pro Plan
Estimates based on UK estate agency industry research. Your actual results will vary by agency size, location, instruction type and average fee.
Works With Your Stack
The AI layer.
Not the replacement.
Already running Commusoft, BigChange, Tradify or job-management software? OperAi doesn't replace it. We become the AI communication and automation layer that sits on top — handling every call and message, then feeding qualified jobs straight into your existing system.
Your job management system stays as is — we push qualified jobs straight into it
Your team keeps working the same way — OperAi just removes the call answering and admin
You stay on the tools — OperAi handles the phone, the booking and the chasing
21 days to go live — no lengthy IT project, no disruption to existing jobs
"We already have a booking system — we just needed someone to answer the phone while we're on the tools and stop losing jobs to whoever calls back first."
— Common feedback from trade business owners
— Common feedback from trade business owners
Operations
Lead & pipeline management
Pipelines, job tracking and contact management. Every call captured, tagged and organised — emergency, routine, quote follow-up. You see clean, qualified jobs.
Autonomy
AI responses & booking automation
AI handles incoming WhatsApp, SMS and calls 24/7. Triages emergencies, books jobs straight into your diary, sends confirmations — without any office staff involvement.
Intelligence
Dashboards & conversion data
See exactly where jobs come from, how fast they're being responded to, and where work is being won or lost. Real data to run a smarter business.
FAQ
Common questions from
plumbing & HVAC business owners.
Within seconds, every time. Whether you're under a sink, on a roof or it's 2am on a Sunday, OperAi answers immediately. No more calls going to voicemail while you're mid-job.
Yes. The AI asks the right questions to assess urgency — burst pipes, no heating and gas smells get flagged immediately for urgent attention, while routine bookings, quote requests and general enquiries get handled and booked straight in without disturbing you.
Yes. OperAi sits alongside Commusoft, BigChange, Tradify or whatever you already use — it doesn't replace your system. Qualified jobs are logged in your pipeline and you continue working the way you already do.
No — for most of our customers, OperAi means they don't need to hire office staff at all. It handles the call answering, booking and quote follow-up automatically, so you or your team can stay focused on the actual jobs.
21 days from payment to go-live. We handle the entire build — AI configuration, calendar integration, pipeline setup and testing. There's no disruption to your day-to-day jobs during the build.
They get answered the same as any other call — immediately, day or night. A burst pipe at 2am gets triaged and booked in within seconds. By the time you check your phone, the job's already logged with all the details you need.
Three months, then it's rolling monthly. Most businesses see measurable results — more booked jobs, fewer missed calls — within the first 30 days and choose to continue long-term.
Pricing
Pick your plan. Pays for itself with one job.
Three plans, built for plumbing and HVAC businesses at every stage. Every plan pays for itself from the first job it helps you win.
Plan
Core
For trade businesses tired of missing calls and losing jobs to faster competitors.
£
0
/month
+ £995 one-off setup
- ✓Instant missed-call text-back to every customer, every time
- ✓Unified inbox — calls, SMS & web forms in one place
- ✓Pipeline with auto-tagging — emergency, routine, quote follow-up
- ✓Email & push notifications for every missed call
- ✓Lead source tracking & reporting
- ✓21-day implementation guarantee
- ✓UK-based support
- —AI conversations (not included)
Most Popular
Plan
Pro
For businesses ready to automate call answering, booking and follow-up without hiring office staff.
£
0
/month
+ £1,495 one-off setup
- ✓Everything in Core, plus:
- ✓AI receptionist answers every call when you're on the tools
- ✓Jobs booked automatically from your diary
- ✓AI WhatsApp & SMS replies to calls and messages 24/7
- ✓Job confirmations sent automatically
- ✓Calendar integration (Google & Outlook)
- ✓Out-of-hours emergency capture & response
Plan
Ultra
For businesses that want fully autonomous AI handling every call and job end-to-end.
£
0
/month
+ £2,200 one-off setup
- ✓Everything in Pro, plus:
- ✓AI trained on your full service list & business knowledge
- ✓Full conversational AI — qualifies jobs, answers common questions
- ✓Quote follow-up sequences sent automatically
- ✓Handles complex enquiries end-to-end without agent involvement
- ✓Custom AI persona aligned to your business brand
- ✓Priority UK-based support & dedicated onboarding manager
Plan
Core
For trade businesses tired of missing calls and losing jobs to faster competitors.
£
0
/month
+ £995 one-off setup
- ✓Instant missed-call text-back to every customer, every time
- ✓Unified inbox — calls, SMS & web forms in one place
- ✓Pipeline with auto-tagging — emergency, routine, quote follow-up
- ✓Email & push notifications for every missed call
- ✓Lead source tracking & reporting
- ✓21-day implementation guarantee
- ✓UK-based support
- —AI conversations (not included)
Most Popular
Plan
Pro
For businesses ready to automate call answering, booking and follow-up without hiring office staff.
£
0
/month
+ £1,495 one-off setup
- ✓Everything in Core, plus:
- ✓AI receptionist answers calls when you can't
- ✓AI captures caller details & books appointments automatically
- ✓AI SMS & WhatsApp replies for booking enquiries
- ✓Booking confirmations sent via SMS & email
- ✓Calendar integration (Google & Outlook)
- ✓Custom call-handling hours
Plan
Ultra
For businesses that want fully autonomous AI handling every call and job end-to-end.
£
0
/month
+ £2,200 one-off setup
- ✓Everything in Pro, plus:
- ✓AI trained on your full service list & business knowledge
- ✓Full conversational AI — qualifies jobs, answers common questions
- ✓Quote follow-up sequences sent automatically
- ✓Handles complex enquiries end-to-end without agent involvement
- ✓Custom AI persona aligned to your business brand
- ✓Priority UK-based support & dedicated onboarding manager
Each plan includes generous SMS and voice minute allowances — enough for most agencies from day one. For high-volume agencies, AI Communications Bundles are available to keep your costs predictable as you scale. All plans include a 3-month minimum, then rolling monthly.
21-day implementation guarantee · No long-term contracts · UK-based support
What Tradespeople Are Saying
Early businesses are already seeing the difference.
Here's what a day looks like after OperAi.
"I used to miss two or three calls a day just from being under a job. Now every single one gets answered and booked in before I've even seen the missed call notification."
"We used to lose emergency callouts to whoever answered first at 2am. Now we are that company. OperAi's already paid for itself twice over in callout fees alone."
"Quotes used to just sit there. Nobody chased them. Now every quote gets a proper follow-up and we're converting way more of them into actual jobs."
Let's Talk Through Your Setup
See what OperAi looks like
for your business specifically.
Book a 30-minute discovery call. We'll walk through your current call handling, show you where jobs are being lost, and talk through the options — no hard sell, no obligation.
No obligation. No hard sell. Just a clear conversation about what's possible.
AI-powered operational infrastructure for UK trade businesses. Respond instantly. Convert more leads. Grow without hiring.
OperAi Group Ltd Bartle House, Oxford CourtManchester, M2 3WQ
Company No. 17057467
Industries
© 2026 OperAi Group Ltd. All rights reserved.