Selected Plan
Pro — £495/month
Core — £395/month
Pro — £495/month
Ultra — £695/month
£495
/month
+ £1,495 one-off setup
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We'll be in touch within 24 hours to walk you through your tailored setup.
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AI Infrastructure for Flooring Companies
Never miss another
measure request.
OperAi answers every call, text and WhatsApp message instantly — measure requests, quote follow-ups, fitting bookings. 24 hours a day, without adding an office staff member.
0%
of callers hang up & call the next fitter
<60s
average OperAi response time
0x
more measures booked from faster response
24/7
enquiry cover, zero extra staff
Instant call answering
Measure request capture
Fitting booking automation
Missed call recovery
Quote follow-up
Out-of-hours cover
The Challenge
Sound familiar?
Flooring businesses live and die by how fast they respond to measure requests. Every missed enquiry is a job going to the next fitter on Google.
Missed calls mid-fit
You're mid-fit with your hands full of underlay when the phone rings. It goes to voicemail. They call the next flooring company on the list instead.
Measure requests left unanswered
A homeowner ready to book a measure won't wait around. Whoever calls back first gets the appointment — and the job that follows it.
Quotes that never get followed up
You send a quote and move on to the next job. Nobody chases it. The customer goes quiet and books with someone who actually followed up.
Inconsistent diary management
Some measures get booked straight away, others sit in a notebook for three days. There's no system, so the diary fills unevenly and inefficiently.
No record of who enquired
A missed call from an unknown number, no note of what flooring they wanted. By the time you call back, they've already booked someone else.
No reviews coming in
You do great work but never remember to ask for a review afterwards. Your Google rating stays flat while competitors climb past you.
The flooring companies winning the most work aren't always the best fitters — they're the ones who respond first. OperAi makes sure that's always you, without taking you off the tools.
And a generic auto-reply doesn't count — "thanks, we'll be in touch" books nothing. It just delays the moment they call the next flooring company.
The Job Journey
From missed call to
booked measure. Automatically.
Every enquiry — measure request or quote chase, day or night — follows the same automated journey. Nothing falls through the cracks.
01
Call, Text or WhatsApp Comes In
Measure request, quote enquiry or fitting question — any channel, any time of day or night.
02
AI Answers & Qualifies in Under 60 Seconds
AI picks up immediately, asks the right questions about flooring type, room size and timeline, qualifying the lead before it ever reaches you.
03
Measure Booked Straight Into Your Diary
The AI checks your calendar and books the measure slot automatically — no back and forth, no double-booking. Confirmation sent via SMS or WhatsApp.
04
Customer Logged in Your Pipeline
Contact created, flooring type tagged, address and details captured. Your team sees a fully qualified lead waiting — not a missed call to chase.
05
Quote Follow-Up Sent Automatically
Sent a quote and heard nothing back? OperAi follows up automatically until you get an answer — no quote left to go cold.
06
5-Star Review Requested After the Fit
Fit complete? Review request sent automatically. Builds your Google reputation without you having to remember to ask.
07
You Stay on the Tools
No office admin, no chasing quotes, no missed calls while you're mid-fit. Just the jobs, booked and ready to go.
AI in action
Miss the call.
Miss the call.
Book the job anyway.
Watch what happens the moment a customer rings and you can't pick up. Within seconds, OperAi responds, holds a real conversation, gathers everything needed and books the job — all while you're still on-site.
✓
Instant response — auto-reply sent within 10 seconds of the missed call
✓
WhatsApp or SMS — wherever your customer is most comfortable
✓
Natural conversation — not a form, not a chatbot. Feels like a real person
✓
Booking secured — name, address, job details and appointment locked in
9:41
Northern Oak Flooring
TODAY
Hi 👋 sorry we missed your call! This is Northern Oak Flooring. Could I take your name and we'll see how we can help?
9:41
Hi, I'm Sarah! Looking to get my living room and hallway done. Thinking LVT
9:42 ✓✓
Lovely to hear from you Sarah 😊 LVT is a great choice — hard-wearing and perfect for high-traffic areas. To get you an accurate quote we'd pop out for a free measure — no obligation. Whereabouts are you based?
9:42
14 Mill Lane, Manchester M20 2RN
9:43 ✓✓
Perfect, you're local to us 👍 Roughly how big is the area — just a rough idea is fine? And is there existing flooring that needs lifting?
9:43
Living room is about 4m x 5m, hallway maybe 6m long. There's old carpet to come up
9:44 ✓✓
Brilliant, that's really helpful. Our fitter Tom could pop round to measure up and give you a proper quote. I've got Thursday 10am or Saturday 2pm free this week — which suits best?
9:44
Saturday 2pm would be great 🙌
9:45 ✓✓
Measure booked
When
Sat, 2:00 PM
Where
14 Mill Lane, M20 2RN
With
Tom (Northern Oak)
For
Living room + hallway
All booked in, Sarah 🎉 You'll get a reminder the day before. See you Saturday!
9:45
Built for Flooring Companies
Everything your business needs.
Nothing you don't.
Every feature is built around how flooring businesses actually operate — not adapted from a generic CRM or chatbot platform.
Instant call answering
Every call gets answered within seconds — even mid-fit with your hands full. No more voicemail, no more lost jobs to the next number on Google.
Measure request qualification
AI captures room size, flooring type and timeline before the lead reaches you — so you walk into every measure already prepared.
Measure booking automation
AI books measure appointments directly into your diary based on real availability. No double-bookings, no manual scheduling, no phone tag.
Missed call text-back
Every missed call gets an instant SMS or WhatsApp response. "Sorry we missed you — what flooring are you after and when works for a measure?" Recovers jobs you'd otherwise lose.
Quote follow-up sequences
Send a quote and it gets followed up automatically — no quote left to go cold because nobody remembered to chase it.
Pipeline visibility
Every measure, every quote, every follow-up in one place. No notebooks, no whiteboards, no missed chasers — full visibility from first call to completed fit.
Out-of-hours enquiry cover
Evening browser, weekend enquiry? Every measure request gets answered and qualified immediately — jobs you'd otherwise miss entirely.
Multi-channel AI assistant
Handles calls, WhatsApp and SMS enquiries — answers common questions, qualifies the lead and escalates to you when needed.
Automated review requests
Post-fit review requests sent automatically. Build your Google reputation and win more local search visibility without lifting a finger.
Results
What your business sees inside OperAi.
Every call, text and measure request — captured, responded to and tracked in real time.
app.oper-ai.com / flooring
Dashboard
Search leads, jobs, conversations…
Enquiries Today
0
↑ 22%
Measures Booked This Week
0
↑ 3
Job Pipeline Value
£0
↑ £4.2k
AI Response Rate
0%
‹ 60s
Live Activity
Pipeline
Today's Measures
Live Activity
Pipeline
Enquiry
0
Measured
0
Quoted
0
Fitted
0
Today's Measures
09:30
James Holroyd
Stretford · LVT, lounge + hall
11:00
Sarah Whittaker
Didsbury · Engineered oak, kitchen
14:00
Priya Whittaker
M20 · LVT herringbone
Real-time updates
Built for flooring businesses
Captures measure requests 24/7
Revenue Impact Calculator
How much is slow response
costing your business?
Adjust the sliders to match your business — see what faster response times could mean for your measure numbers. Takes 20 seconds.
Average Job Value
£2,400
Missed Measure Requests / Week
5
Current Response Time
You could be recovering
£0
in additional instruction revenue per month
0
Jobs
per month
per month
£0
Avg job
value
value
0×
Return on
Pro Plan
Pro Plan
Estimates based on UK estate agency industry research. Your actual results will vary by agency size, location, instruction type and average fee.
Works With Your Stack
The AI layer.
Not the replacement.
Already running a CRM or job-management system? OperAi doesn't replace it. We become the AI communication and automation layer that sits on top — handling every call and message, then feeding qualified leads straight into your existing system.
Your system stays as is — we push qualified leads straight into it
Your team keeps working the same way — OperAi just removes the call answering and admin
You stay on the tools — OperAi handles the phone, the booking and the chasing
21 days to go live — no lengthy IT project, no disruption to existing jobs
"We already have a booking system — we just needed someone to answer the phone while we're mid-fit and stop losing jobs to whoever calls back first."
— Common feedback from flooring business owners
— Common feedback from flooring business owners
Operations
Lead & pipeline management
Pipelines, job tracking and contact management. Every call captured, tagged and organised — measure request, quote follow-up, fitting booked. You see clean, qualified leads.
Autonomy
AI responses & booking automation
AI handles incoming WhatsApp, SMS and calls 24/7. Qualifies leads, books measures straight into your diary, sends confirmations — without any office staff involvement.
Intelligence
Dashboards & conversion data
See exactly where jobs come from, how fast they're being responded to, and where work is being won or lost. Real data to run a smarter business.
FAQ
Common questions from
flooring business owners.
Within seconds, every time. Whether you're mid-fit, driving between jobs or it's a Sunday evening enquiry, OperAi responds immediately. No more measure requests going cold while you're busy.
Yes. The AI asks about flooring type, room size, timeline and budget before the lead ever reaches you — so by the time you call back or arrive for a measure, you already know what you're walking into.
Yes. OperAi sits alongside whatever you already use — it doesn't replace your system. Qualified leads are logged in your pipeline and you continue working the way you already do.
No — for most of our customers, OperAi means they don't need to hire office staff at all. It handles the call answering, booking and quote follow-up automatically, so you or your team can stay focused on measures and fitting.
21 days from payment to go-live. We handle the entire build — AI configuration, calendar integration, pipeline setup and testing. There's no disruption to your day-to-day jobs during the build.
OperAi follows up automatically — no quote left to go cold because nobody remembered to chase it. You'll see exactly which quotes are pending and which have been followed up, all in one place.
Three months, then it's rolling monthly. Most businesses see measurable results — more booked measures, fewer missed calls — within the first 30 days and choose to continue long-term.
How We Actually Build It
Built around your business.
Not pulled off a shelf.
OperAi isn't a sign-up-and-go SaaS tool. It's built on enterprise-grade CRM infrastructure, then configured from scratch for your specific business — your services, your pricing, your customer journey, your team.
That's the real reason there's a one-off setup fee and a 21-day build period. Properly training the AI on how your business actually works, mapping your pipeline, and wiring up the right automations takes real time — it isn't a checkbox you tick.
Honestly: because OperAi runs on established CRM infrastructure rather than something built entirely from scratch, there are some platform-level boundaries. What's bespoke — and where almost all the value lives — is everything built on top of it for your business specifically. No two builds are configured the same way.
Your own pipeline, not a template
Stages mapped to how your business actually sells — not a generic CRM default everyone gets handed.
AI trained on your business, specifically
Your services, your pricing, your tone of voice — not a generic script reused across every client.
Automations built around your real journey
Reminders, follow-ups and rebooking nudges configured around how your customers actually move through your business.
21 days, properly done
Enough time to build it right the first time, rather than rushing a generic setup that needs fixing later.
Pricing
Pick your plan. Pays for itself with one job.
Three plans, built for flooring businesses at every stage. Every plan pays for itself from the first job it helps you win.
Plan
Core
For flooring businesses tired of missing enquiries and losing jobs to faster competitors.
£
0
/month
+ £995 one-off setup
- ✓Instant missed-call text-back to every customer, every time
- ✓Unified inbox — calls, SMS & web forms in one place
- ✓Pipeline with auto-tagging — measure, quoted, fitted
- ✓Email & push notifications for every missed call
- ✓Lead source tracking & reporting
- ✓21-day implementation guarantee
- ✓UK-based support
- —AI conversations (not included)
Most Popular
Plan
Pro
For businesses ready to automate call answering, measure booking and quote follow-up without hiring office staff.
£
0
/month
+ £1,495 one-off setup
- ✓Everything in Core, plus:
- ✓AI receptionist answers every call when you're mid-fit
- ✓Measures booked automatically from your diary
- ✓AI WhatsApp & SMS replies to calls and messages 24/7
- ✓Measure confirmations sent automatically
- ✓Calendar integration (Google & Outlook)
- ✓Out-of-hours enquiry capture & response
Plan
Ultra
For businesses that want fully autonomous AI handling every enquiry and job end-to-end.
£
0
/month
+ £2,200 one-off setup
- ✓Everything in Pro, plus:
- ✓AI trained on your full product range & business knowledge
- ✓Full conversational AI — qualifies leads, answers flooring questions
- ✓Quote follow-up sequences sent automatically
- ✓Handles complex enquiries end-to-end without agent involvement
- ✓Custom AI persona aligned to your business brand
- ✓Priority UK-based support & dedicated onboarding manager
Plan
Core
For flooring businesses tired of missing enquiries and losing jobs to faster competitors.
£
0
/month
+ £995 one-off setup
- ✓Instant missed-call text-back to every customer, every time
- ✓Unified inbox — calls, SMS & web forms in one place
- ✓Pipeline with auto-tagging — measure, quoted, fitted
- ✓Email & push notifications for every missed call
- ✓Lead source tracking & reporting
- ✓21-day implementation guarantee
- ✓UK-based support
- —AI conversations (not included)
Most Popular
Plan
Pro
For businesses ready to automate call answering, measure booking and quote follow-up without hiring office staff.
£
0
/month
+ £1,495 one-off setup
- ✓Everything in Core, plus:
- ✓AI receptionist answers calls when you can't
- ✓AI captures caller details & books appointments automatically
- ✓AI SMS & WhatsApp replies for booking enquiries
- ✓Booking confirmations sent via SMS & email
- ✓Calendar integration (Google & Outlook)
- ✓Custom call-handling hours
Plan
Ultra
For businesses that want fully autonomous AI handling every enquiry and job end-to-end.
£
0
/month
+ £2,200 one-off setup
- ✓Everything in Pro, plus:
- ✓AI trained on your full product range & business knowledge
- ✓Full conversational AI — qualifies leads, answers flooring questions
- ✓Quote follow-up sequences sent automatically
- ✓Handles complex enquiries end-to-end without agent involvement
- ✓Custom AI persona aligned to your business brand
- ✓Priority UK-based support & dedicated onboarding manager
Each plan includes generous SMS and voice minute allowances — enough for most agencies from day one. For high-volume agencies, AI Communications Bundles are available to keep your costs predictable as you scale. All plans include a 3-month minimum, then rolling monthly.
21-day implementation guarantee · No long-term contracts · UK-based support
What Flooring Businesses Are Saying
Early businesses are already seeing the difference.
Here's what a day looks like after OperAi.
"We used to lose two or three measure requests a week just from being too slow to call back. Now every single one gets booked in before I've even finished the job I'm on."
"Quotes used to just sit there. Nobody chased them. Now every quote gets a proper follow-up and we're converting way more of them into actual fitting jobs."
"Evening enquiries used to wait until the next morning. Now they're booked in before the customer's even put the phone down. We've picked up jobs we'd have lost completely before."
Let's Talk Through Your Setup
See what OperAi looks like
for your business specifically.
Book a 30-minute discovery call. We'll walk through your current enquiry handling, show you where jobs are being lost, and talk through the options — no hard sell, no obligation.
No obligation. No hard sell. Just a clear conversation about what's possible.
AI-powered operational infrastructure for UK trade businesses. Respond instantly. Convert more leads. Grow without hiring.
OperAi Group Ltd Bartle House, Oxford CourtManchester, M2 3WQ
Company No. 17057467
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