Selected Plan
Pro — £495/month
Core — £395/month
Pro — £495/month
Ultra — £695/month
£495
/month
+ £1,495 one-off setup
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AI Infrastructure for Aesthetics Clinics
Never miss another
high-value enquiry.
OperAi answers every call, DM and WhatsApp message instantly — consultations, treatment bookings, top-up reminders. 24 hours a day, without anyone leaving a client mid-treatment.
0%
of enquiries go to a competitor clinic if unanswered
<60s
average OperAi response time
0x
more consultations booked from faster response
24/7
enquiry cover, zero extra staff
Instant call answering
Emergency triage
Treatment booking automation
Missed call recovery
No-show reduction
Out-of-hours cover
The Challenge
Sound familiar?
Aesthetics enquiries are high-value and highly competitive. Every missed message is a consultation that books with the clinic down the road instead.
Missed calls mid-treatment
You can't pick up the phone with a needle in hand or a client mid-consultation. It rings out, and a high-value enquiry books elsewhere instead.
Comparison-shopping enquiries
A client researching lip filler or anti-wrinkle treatment is messaging three or four clinics at once. Whoever replies first — and replies well — usually wins the consultation.
No-shows on high-value slots
A missed treatment slot isn't just an empty chair — it's a significant chunk of the day's revenue gone. Without consistent reminders, no-shows quietly eat into takings.
Consultation requirements missed
New clients booking injectables need a proper consultation first, not a same-day treatment. Without a system, that step gets skipped, rushed, or handled inconsistently between staff.
No top-up reminder system
Anti-wrinkle treatments and fillers need maintenance every few months. Without a reminder, clients drift off and go to whichever clinic remembers to message them first.
Reviews not being collected
Happy clients rarely think to leave a review themselves. Your Google profile and social proof stay thin while competitor clinics with steady reviews win the search clicks.
The clinics with the fullest diaries aren't always the most skilled — they're the ones who respond first, handle consultations properly, and never forget a top-up reminder. OperAi makes sure that's always you.
The Client Journey
From missed enquiry to
booked appointment. Automatically.
Every enquiry — a new consultation or a routine top-up — follows the same automated journey. Nothing falls through the cracks.
01
Call, DM or WhatsApp Comes In
A new consultation enquiry, a treatment question or a top-up request — Instagram DM, Facebook, WhatsApp, call or text, any time of day or night.
02
AI Answers & Qualifies in Under 60 Seconds
AI picks up immediately, identifies the treatment and whether the client is new or existing — routing injectable enquiries to a consultation rather than booking treatment outright.
03
Appointment Booked Straight Into Your Diary
The AI checks your calendar — including practitioner-specific availability — and books the slot automatically. No back and forth, no double-booking. Confirmation sent via SMS or WhatsApp.
04
Client Logged in Your Pipeline
Client record created, treatment and practitioner preference tagged. Your team sees a fully qualified booking waiting — not a missed enquiry to chase.
05
Reminder Sent & No-Show Reduced
Automated reminders sent ahead of every appointment by SMS or WhatsApp — protecting high-value treatment slots without anyone making a single call.
06
Top-Up Nudge & Review Request
Treatment complete? A top-up reminder goes out at the right time, plus a review request. Keeps clients coming back and builds your reputation without anyone having to remember to ask.
07
You Stay Focused on the Client in Front of You
No front desk admin, no chasing consultations, no missed calls mid-treatment. Just a full, properly managed diary.
Live Conversations
Knows when to book.
Knows when to consult first.
A returning client wanting a top-up just needs a slot. A new client asking about filler needs a consultation first. OperAi knows the difference — and never skips a safety step to win a booking.
💉 Existing Client Top-Up
Fast, familiar, no friction.
A returning client knows what they want and just needs a slot with their usual practitioner. The AI checks real availability and books it in seconds — no unnecessary steps.
✓
Responds in under 60 seconds — evenings and weekends included
✓
Recognises returning clients and their usual treatment
✓
Matches to their preferred practitioner where possible
✓
Books and confirms without unnecessary back-and-forth
9:41
2
Lumière Aesthetics Clinic
TODAY
Hi 👋 Thanks for getting in touch with Lumière. I'm the AI assistant — what can I help with?12:04
Hi, it's Zara — due for my anti-wrinkle top-up, could I get something in with Amara this week?12:05 ✓✓
Hi Zara! Lovely to hear from you. Let me check Amara's diary — does Thursday or Friday work better?12:05
Thursday if possible12:06 ✓✓
Amara has 2pm or 4:30pm free on Thursday — either work?12:06
2pm is perfect12:07 ✓✓
Great — and is your contact number still 07700 900512?12:07
Yes that's right12:08 ✓✓
Booking confirmed
ClientZara — Returning client
WithAmara
WhenThursday, 2:00 PM
TreatmentAnti-wrinkle top-up
All booked Zara — confirmation text on its way. See you Thursday!12:08
✨ New Client Enquiry
Consultation first. Always.
A new client asking about lip filler can't just be booked straight into a treatment slot. The AI explains why, books the consultation instead, and never compromises on the safety step to win the sale.
✓
Identifies injectable enquiries from new clients automatically
✓
Never books treatment directly — always routes to a consultation first
✓
Explains the reason clearly, building trust rather than friction
✓
Books the consultation slot and confirms contact details
9:41
2
Lumière Aesthetics Clinic
TODAY
Hi 👋 Thanks for getting in touch with Lumière. I'm the AI assistant — what can I help with?18:32
Hi, I'm Leila — I'm interested in lip filler, how soon could I get it done?18:33 ✓✓
Great question! Have you had filler with us before, or would this be your first time?18:33
First time, never had it done anywhere18:34 ✓✓
As it's your first time, we'll need a free consultation before any treatment — it lets the practitioner assess you properly and make sure filler's right for you. Totally normal step, nothing to worry about.18:34
Oh okay, that makes sense — when's that available?18:35 ✓✓
I have Dr. Chen free Tuesday at 11am or Wednesday at 3pm for a consultation — either work?18:35
Wednesday 3pm please — 07700 90068718:36 ✓✓
Consultation booked
ClientLeila — New client
WithDr. Chen
WhenWednesday, 3:00 PM
InterestLip filler — consultation first
All booked Leila — confirmation text on its way. Looking forward to seeing you Wednesday!18:36
Built for Aesthetics Clinics
Everything your clinic needs.
Nothing you don't.
Every feature is built around how aesthetics clinics actually operate — not adapted from a generic CRM or chatbot platform.
Instant call answering
Every call gets answered within seconds — even mid-treatment. No more voicemail, no more lost consultations to the next clinic on Google.
Consultation-first compliance
AI automatically routes new client injectable enquiries to a consultation rather than booking treatment outright — never compromising on the safety step to win a booking.
Treatment booking automation
AI books appointments directly into your diary based on real, practitioner-specific availability. No double-bookings, no manual scheduling, no phone tag.
Missed call text-back
Every missed call gets an instant SMS or WhatsApp response. "Sorry we missed you — what treatment are you interested in and when works for you?" Recovers high-value enquiries you'd otherwise lose.
Automated reminders & no-show reduction
Every client gets an SMS or WhatsApp reminder ahead of their appointment automatically — protecting high-value treatment slots without anyone making a single call.
Automatic top-up nudges
Anti-wrinkle and filler treatments need maintenance every few months. Clients get a timely nudge to rebook automatically — turning one-off treatments into recurring revenue.
Out-of-hours enquiry cover
Evening enquiry about lip filler? Sunday night question about Botox pricing? Every enquiry gets answered immediately — consultations you'd otherwise miss entirely.
Multi-channel AI assistant
Handles calls, WhatsApp, SMS, Instagram and Facebook enquiries — answers questions about treatments and pricing, then books the right type of appointment.
Automated review requests
Post-treatment review requests sent automatically. Build your Google reputation and social proof without anyone having to remember to ask.
Results
What your business sees inside OperAi.
Every consultation, treatment and top-up — captured, responded to and tracked in real time.
app.oper-ai.com / aesthetics
Dashboard
Search leads, jobs, conversations…
Enquiries Today
0
↑ 22%
Appointments Booked This Week
0
↑ 3
Job Pipeline Value
£0
↑ £4.2k
AI Response Rate
0%
‹ 60s
Live Activity
Pipeline
Today's Appointments
Live Activity
Pipeline
Enquiry
0
Booked
0
Booked
0
Treated
0
Today's Appointments
09:30
Dr. Chen
Zara · Anti-wrinkle top-up
11:00
Daniel Kwame
Leila · Consultation — lip filler
14:00
Priya Whittaker
Olivia · Dermal filler
Real-time updates
Built for aesthetics clinics
Captures high-value enquiries 24/7
Revenue Impact Calculator
How much is slow response
costing your business?
Adjust the sliders to match your business — see what faster response times could mean for your measure numbers. Takes 20 seconds.
Average Treatment Value
£180
Missed Enquiries / Week
4
Current Response Time
You could be recovering
£0
in additional instruction revenue per month
0
Bookings
per month
per month
£0
Avg treatment
value
value
0×
Return on
Pro Plan
Pro Plan
Estimates based on UK estate agency industry research. Your actual results will vary by agency size, location, instruction type and average fee.
Works With Your Stack
The AI layer.
Not the replacement.
Already running Pabau, AestheticsPro or another clinic management system? OperAi doesn't replace it. We become the AI communication and automation layer that sits on top — handling every call and message, then feeding qualified bookings straight into your existing system.
Your clinic software stays as is — we push qualified bookings straight into it
Your team keeps working the same way — OperAi just removes the call answering and admin
You stay focused on clients — OperAi handles the phone, the booking and the reminders
21 days to go live — no lengthy IT project, no disruption to existing bookings
"We already had clinic software — we just needed someone to answer the phone while we're mid-treatment and stop losing high-value enquiries to whoever answers first."
— Common feedback from clinic owners
— Common feedback from clinic owners
Operations
Lead & pipeline management
Pipelines, client tracking and contact management. Every enquiry captured, tagged and organised — new client, returning client, consultation, top-up. You see a clean, fully booked diary.
Autonomy
AI responses & booking automation
AI handles incoming WhatsApp, SMS and calls 24/7. Routes new injectable enquiries to a consultation, books treatments straight into your diary, sends reminders — without any front desk involvement.
Intelligence
Dashboards & conversion data
See exactly where enquiries come from, how fast they're being answered, and where bookings or top-ups are being won or lost. Real data to run a smarter clinic.
FAQ
Common questions from
aesthetics clinic owners.
No, never. The AI is configured around your clinic's own consultation policy — new clients enquiring about injectables are always routed to a consultation first. This isn't a setting that can be skipped to win a faster booking; it's built in as a fixed rule.
Yes. OperAi only captures the information needed to book an appointment — name, contact details and treatment interest. No clinical notes, photos or treatment records are accessed or stored. All data handling follows UK GDPR requirements.
Based on typical maintenance cycles for the treatment a client had — for example around 12 weeks for anti-wrinkle treatment. The exact timing is configured around your clinic's own protocols, so reminders go out at the right point, not a generic default.
Yes. OperAi sits alongside whatever clinic management software you already use — it doesn't replace it. Bookings flow straight into your existing system and your team continues working the same way.
Yes. The AI checks real, individual availability for whichever practitioner a client requests, and offers a genuine alternative if their first choice of time isn't free — rather than just defaulting to whoever's available.
No — for most clinics, OperAi means they don't need to hire front desk staff at all. It handles call answering, booking and reminders automatically, so you and your practitioners stay focused on clients in the room.
21 days from payment to go-live. We handle the full build — AI configuration, calendar integration, pipeline setup and testing. No disruption to your bookings during the build.
Three months, then rolling monthly. Most clinics see measurable results — more consultations booked, fewer no-shows — within the first 30 days.
Pricing
Pick your plan. Pays for itself in a few enquiries.
Three plans, built for aesthetics clinics at every stage. Recover just a few missed enquiries a week and every plan covers its own cost.
Plan
Core
For clinics tired of missing high-value enquiries to whoever answers first.
£
0
/month
+ £995 one-off setup
- ✓Instant missed-call text-back to every customer, every time
- ✓Unified inbox — calls, SMS & web forms in one place
- ✓Pipeline with auto-tagging — new client, consultation, top-up
- ✓Email & push notifications for every missed call
- ✓Lead source tracking & reporting
- ✓21-day implementation guarantee
- ✓UK-based support
- —AI conversations (not included)
Most Popular
Plan
Pro
For clinics ready to automate call answering, consultation booking and reminders without adding front desk staff.
£
0
/month
+ £1,495 one-off setup
- ✓Everything in Core, plus:
- ✓AI receptionist answers every call when you're mid-fit
- ✓Appointments booked automatically from your diary
- ✓AI WhatsApp & SMS replies to calls and messages 24/7
- ✓Appointment confirmations & reminders sent automatically
- ✓Calendar integration (Google & Outlook)
- ✓Out-of-hours enquiry capture & response
Plan
Ultra
For clinics that want fully autonomous AI handling every enquiry from first contact to treatment.
£
0
/month
+ £2,200 one-off setup
- ✓Everything in Pro, plus:
- ✓AI trained on your full product range & business knowledge
- ✓Full conversational AI — qualifies leads, answers flooring questions
- ✓Quote follow-up sequences sent automatically
- ✓Handles complex enquiries end-to-end without agent involvement
- ✓Custom AI persona aligned to your business brand
- ✓Priority UK-based support & dedicated onboarding manager
Plan
Core
For clinics tired of missing high-value enquiries to whoever answers first.
£
0
/month
+ £995 one-off setup
- ✓Instant missed-call text-back to every customer, every time
- ✓Unified inbox — calls, SMS & web forms in one place
- ✓Pipeline with auto-tagging — new client, consultation, top-up
- ✓Email & push notifications for every missed call
- ✓Lead source tracking & reporting
- ✓21-day implementation guarantee
- ✓UK-based support
- —AI conversations (not included)
Most Popular
Plan
Pro
For clinics ready to automate call answering, consultation booking and reminders without adding front desk staff.
£
0
/month
+ £1,495 one-off setup
- ✓Everything in Core, plus:
- ✓AI receptionist answers calls when you can't
- ✓AI captures caller details & books appointments automatically
- ✓AI SMS & WhatsApp replies for booking enquiries
- ✓Booking confirmations sent via SMS & email
- ✓Calendar integration (Google & Outlook)
- ✓Custom call-handling hours
Plan
Ultra
For clinics that want fully autonomous AI handling every enquiry from first contact to treatment.
£
0
/month
+ £2,200 one-off setup
- ✓Everything in Pro, plus:
- ✓AI trained on your full product range & business knowledge
- ✓Full conversational AI — qualifies leads, answers flooring questions
- ✓Quote follow-up sequences sent automatically
- ✓Handles complex enquiries end-to-end without agent involvement
- ✓Custom AI persona aligned to your business brand
- ✓Priority UK-based support & dedicated onboarding manager
Each plan includes generous SMS and voice minute allowances — enough for most agencies from day one. For high-volume agencies, AI Communications Bundles are available to keep your costs predictable as you scale. All plans include a 3-month minimum, then rolling monthly.
21-day implementation guarantee · No long-term contracts · UK-based support
What Clinic Owners Are Saying
Early clinics are already seeing the difference.
Here's what a day looks like after OperAi.
"We had no idea how many enquiries we were losing while mid-treatment. Now every single call and message gets answered, even when both of us are with clients."
"No-shows on filler appointments used to really hurt. Now every client gets a proper reminder beforehand and it's made a genuine difference to attendance."
"The consultation-first rule is handled properly every time, no exceptions, no shortcuts. That consistency matters a lot in our industry, and clients notice it."
Let's Talk Through Your Setup
See what OperAi looks like
for your clinic specifically.
Book a 30-minute discovery call. We'll walk through your current enquiry handling, show you where high-value bookings are being lost, and talk through the options — no hard sell, no obligation.
No obligation. No hard sell. Just a clear conversation about what's possible.
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OperAi Group Ltd Bartle House, Oxford CourtManchester, M2 3WQ
Company No. 17057467
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