Selected Plan
Pro — £495/month
Core — £395/month
Pro — £495/month
Ultra — £695/month
£495
/month
+ £1,495 one-off setup
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We'll be in touch within 24 hours to walk you through your tailored setup.
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AI Infrastructure for Dental Practices
Never miss another
new patient enquiry.
OperAi answers every call, text and WhatsApp message instantly — booking enquiries, emergency toothache calls, reschedules. 24 hours a day, without overloading your front desk.
0%
of callers won't leave a voicemail — they just call the next practice
<60s
average OperAi response time
0x
more new patients booked from faster response
24/7
reception cover, zero extra staff
Instant call answering
Emergency triage
Appointment booking automation
Missed call recovery
No-show reduction
Out-of-hours cover
The Challenge
Sound familiar?
Dental practices lose new patients and revenue every week to problems that have nothing to do with clinical quality.
Reception tied up with patients
Your front desk is checking a patient in, taking payment or on another call. The phone rings, goes unanswered, and a new patient enquiry is lost.
Evening & weekend pain calls
Someone in genuine dental pain on a Saturday won't wait until Monday. Whichever practice answers first gets the emergency appointment — and often becomes a long-term patient.
No-shows costing real money
A missed appointment is a chair sitting empty and revenue you don't get back. Without consistent reminders, no-show rates quietly eat into the practice's bottom line.
Cosmetic enquiries left unanswered
A patient asks about Invisalign, composite bonding or veneers and the question sits in a voicemail or web form for days. These are high-value, comparison-shopping patients — by the time someone replies, they've already booked a consultation elsewhere.
No record of missed enquiries
A missed call with no note of who it was or why they called. Nobody follows it up because nobody even knows it happened.
Reviews not being collected
Happy patients rarely leave a review unprompted. Your Google profile stays thin while practices with a steady stream of reviews win the search visibility.
The practices growing fastest aren't always the most clinically advanced — they're the ones who answer every enquiry and never leave a patient waiting. OperAi makes sure that's always you.
And a generic auto-reply doesn't count — "thanks, we'll get back to you" books nothing. It just delays the moment they call the next practice.
The Job Journey
From missed call to
booked appointment. Automatically.
Every enquiry — emergency or routine, day or night — follows the same automated journey. Nothing falls through the cracks.
01
Call, Text or WhatsApp Comes In
Toothache, a new patient enquiry, a cosmetic question or a reschedule — any channel, any time of day or night.
02
AI Answers & Triages in Under 60 Seconds
AI picks up immediately, asks the right questions — NHS or private, new or existing patient, pain level — flagging genuine emergencies for same-day attention while routine bookings go straight in.
03
Appointment Booked Straight Into Your Diary
The AI checks your calendar and books the slot automatically — no back and forth, no double-booking. Confirmation sent via SMS or WhatsApp.
04
Patient Logged in Your Pipeline
Patient record created, appointment type tagged, NHS or private noted. Your front desk sees a fully qualified booking waiting — not a missed call to chase.
05
Treatment Plan Follow-Up Sent Automatically
Discussed Invisalign, implants or a treatment plan and heard nothing back? OperAi follows up automatically until you get an answer — no enquiry left to go cold.
06
Reminder Sent & No-Show Reduced
Automated reminders sent ahead of every appointment by SMS or WhatsApp — cutting no-show rates without anyone having to manually call round.
07
Review Requested After the Visit
Appointment complete? A review request goes out automatically. Builds your Google profile without reception having to remember to ask every patient.
Live Conversations
One AI. Two completely different conversations.
An emergency in pain needs speed and reassurance. A patient researching Invisalign needs information and confidence. OperAi reads the enquiry and responds in the right tone for each — automatically.
🚨 Dental Emergency
Urgent, reassuring, fast.
A patient messages in genuine pain. The AI captures their details, assesses urgency, and gets them seen the same day — without anyone at the practice lifting a finger.
✓
Responds in under 60 seconds — evenings and weekends included
✓
Captures patient name and contact details before booking
✓
Assesses pain level and new/existing patient status
✓
Books the appointment into your practice calendar
9:41
2
Bridgewater Dental
TODAY
Hi 👋 Thanks for getting in touch with Bridgewater Dental. I'm the AI assistant — what's going on, and could I grab your name first?19:52
It's Aisha — bad toothache on my back left tooth, started this afternoon and getting worse19:53 ✓✓
Sorry to hear that, Aisha. Are you an existing patient with us, or new?19:53
New patient19:54 ✓✓
No problem. On a scale of 1–10, how bad is the pain right now?19:54
About an 8, paracetamol's barely touching it19:55 ✓✓
That needs urgent attention. I have a cancellation today at 5:45pm if you can get here in 20 mins — or 8:30am tomorrow. Which works, and what's the best number to reach you on?19:55
5:45 today please — 07700 90044519:56 ✓✓
Emergency booked
PatientAisha — New patient
Contact07700 900445
WhenToday, 5:45 PM
Pain8/10, lower left molar
Booked in, Aisha — please bring photo ID. See you shortly!19:56
✨ Cosmetic Enquiry
Calm, informative, consultative.
A patient researching Invisalign isn't in a rush — she's comparing practices. The AI builds confidence, offers real slots, and adapts when none of them quite work.
✓
Answers treatment questions with warmth, not a sales script
✓
Offers real available slots — never guesses or overbooks
✓
Adapts when the patient wants a different day — finds an alternative instead of just picking one
✓
Confirms the slot and contact details before securing it
9:41
2
Bridgewater Dental
TODAY
Hi 👋 Thanks for getting in touch with Bridgewater Dental. I'm the AI assistant — what can I help with?14:08
Hi! I'm interested in Invisalign — could you tell me a bit about pricing and how it works?14:09 ✓✓
Of course! Invisalign's one of our most popular treatments. Could I take your name to get started?14:09
Chioma14:10 ✓✓
Thanks Chioma. Is this your first time looking into Invisalign, or have you had a consultation before?14:10
First time, just doing some research at the moment14:11 ✓✓
Good place to start. The best next step is a free consultation — we take 3D scans and give you an accurate plan and price. I have Wednesday at 4pm or Friday at 11am this week — would either work?14:11
Neither's great for me — is there anything on Thursday instead?14:12 ✓✓
Let me check... Thursday at 2pm is free. Shall I secure that for you, and what's the best number to reach you on?14:12
Yes please, that works — 07700 90011814:13 ✓✓
Consultation booked
PatientChioma — New patient
Contact07700 900118
WhenThursday, 2:00 PM
WhatFree Invisalign consult + 3D scan
All booked Chioma — confirmation text on its way. Looking forward to seeing you Thursday!14:13
Built for Dental Practices
Everything your business needs.
Nothing you don't.
Every feature is built around how dental practices actually operate — not adapted from a generic CRM or chatbot platform.
Instant call answering
Every call gets answered within seconds — even when reception is mid-patient. No more voicemail, no more lost new patients to the next practice on Google.
Pain & urgency triage
AI assesses pain level and urgency, flagging genuine emergencies for same-day attention while routine check-ups and enquiries get booked straight in.
Appointment booking automation
AI books appointments directly into your practice calendar based on real availability. No double-bookings, no manual scheduling, no phone tag.
Missed call text-back
Every missed call gets an instant SMS or WhatsApp response. "Sorry we missed you — what's the issue and when works for a callout?" Recovers jobs you'd otherwise lose.
Automated reminders & no-show reduction
Every patient gets an SMS or WhatsApp reminder ahead of their appointment automatically — proven to cut no-show rates without reception making a single call.
Cosmetic consultation booking
Invisalign, composite bonding, veneers and whitening enquiries answered and booked immediately. These are high-value, multi-practice-comparing patients — the fastest response usually wins the consultation.
Out-of-hours emergency cover
2am burst pipe? Saturday boiler breakdown? Every emergency gets answered and triaged immediately — premium callout jobs you'd otherwise miss entirely.
Multi-channel AI assistant
Handles calls, WhatsApp and SMS enquiries — answers common questions, qualifies the job and escalates to you when needed.
Automated review requests
Post-appointment review requests sent automatically. Build your Google reputation and win more local search visibility without reception lifting a finger.
Results
What your business sees inside OperAi.
Every call, booking and reminder — captured, responded to and tracked in real time.
app.oper-ai.com / dental-practice
Dashboard
Search leads, jobs, conversations…
Calls Today
0
↑ 22%
Appointments Booked This Week
0
↑ 3
Job Pipeline Value
£0
↑ £4.2k
AI Response Rate
0%
‹ 60s
Live Activity
Pipeline
Today's Appointments
Live Activity
Pipeline
Enquiry
0
Confirmed
0
Confirmed
0
Attended
0
Today's Appointments
09:30
James Okafor
New Patient · Check-up + X-ray
11:00
Mark Bellingham
Existing Patient · Invisalign consult
14:00
Priya Whittaker
Emergency · Root canal assessment
Real-time updates
Built for dental practices
Captures patient enquiries 24/7
Revenue Impact Calculator
How much is slow response
costing your business?
Adjust the sliders to match your business — see what faster response times could mean for your measure numbers. Takes 20 seconds.
Average New Patient Value
£450
Missed Calls / Week
5
Current Response Time
You could be recovering
£0
in additional instruction revenue per month
0
New patients
per month
per month
£0
Avg patient
value
value
0×
Return on
Pro Plan
Pro Plan
Estimates based on UK estate agency industry research. Your actual results will vary by agency size, location, instruction type and average fee.
Works With Your Stack
The AI layer.
Not the replacement.
Already running Dentally, Software of Excellence (SOE) or another practice management system? OperAi doesn't replace it. We become the AI communication and automation layer that sits on top — handling every call and message, then feeding qualified bookings straight into your existing system.
Your practice software stays as is — we push qualified bookings straight into it
Your team keeps working the same way — OperAi just removes the call answering and admin
Reception stays focused on patients — OperAi handles the phone, the booking and the reminders
21 days to go live — no lengthy IT project, no disruption to existing appointments
"We already had practice software — we just needed someone to answer the phone while reception is with a patient and stop losing new patients to whichever practice answers first."
— Common feedback from practice owners
— Common feedback from practice owners
Operations
Lead & pipeline management
Pipelines, patient tracking and contact management. Every call captured, tagged and organised — emergency, new patient, treatment follow-up. You see a clean, organised diary.
Autonomy
AI responses & booking automation
AI handles incoming WhatsApp, SMS and calls 24/7. Triages pain and urgency, books appointments straight into your practice calendar, sends reminders — without reception having to lift a finger.
Intelligence
Dashboards & conversion data
See exactly where new patients come from, how fast enquiries are being answered, and where bookings are being won or lost. Real data to run a smarter practice.
How We Actually Build It
Built around your business.
Not pulled off a shelf.
OperAi isn't a sign-up-and-go SaaS tool. It's built on enterprise-grade CRM infrastructure, then configured from scratch for your specific business — your services, your pricing, your customer journey, your team.
That's the real reason there's a one-off setup fee and a 21-day build period. Properly training the AI on how your business actually works, mapping your pipeline, and wiring up the right automations takes real time — it isn't a checkbox you tick.
Honestly: because OperAi runs on established CRM infrastructure rather than something built entirely from scratch, there are some platform-level boundaries. What's bespoke — and where almost all the value lives — is everything built on top of it for your business specifically. No two builds are configured the same way.
Your own pipeline, not a template
Stages mapped to how your business actually sells — not a generic CRM default everyone gets handed.
AI trained on your business, specifically
Your services, your pricing, your tone of voice — not a generic script reused across every client.
Automations built around your real journey
Reminders, follow-ups and rebooking nudges configured around how your customers actually move through your business.
21 days, properly done
Enough time to build it right the first time, rather than rushing a generic setup that needs fixing later.
FAQ
Common questions from
dental practice owners.
Yes. OperAi only captures the information needed to book an appointment — name, contact details and reason for visit. No clinical records are accessed or stored. All data handling follows UK GDPR requirements, and we're happy to provide a data processing agreement for your practice's records.
Yes. The AI asks whether the patient is NHS or private as part of qualifying the enquiry, and routes the booking accordingly based on your practice's specific availability and rules for each.
The AI asks about pain level and symptoms to assess urgency, then offers the next available emergency slot or cancellation appointment. Anything outside what the AI can safely handle — severe trauma, suspected infection requiring same-day antibiotics — is flagged for your team's immediate attention rather than left to book automatically.
Yes — and this is one of the highest-value use cases. Cosmetic patients researching Invisalign, composite bonding, veneers or whitening are almost always comparing several practices before booking. The AI answers their questions, books the consultation immediately, and that speed is often the deciding factor in which practice they choose.
Yes. OperAi sits alongside your existing practice management software — it doesn't replace it. Bookings and patient details flow into your system so your team continues working exactly as before.
No — it takes pressure off them. Reception stays focused on patients in front of them while OperAi handles the calls that would otherwise go unanswered, get them booked, and logs everything ready for your team to see.
21 days from payment to go-live. We handle the full build — AI configuration, calendar integration, pipeline setup and testing. No disruption to your day-to-day practice during the build.
Three months, then rolling monthly. Most practices see measurable results — more new patients booked, fewer no-shows — within the first 30 days.
Pricing
Pick your plan. Pays for itself with one job.
Three plans, built for dental practices at every stage. Every plan pays for itself from the first new patient it helps you win.
Plan
Core
For practices tired of missing new patient enquiries to whichever practice answers first.
£
0
/month
+ £995 one-off setup
- ✓Instant missed-call text-back to every customer, every time
- ✓Unified inbox — calls, SMS & web forms in one place
- ✓Pipeline with auto-tagging — new patient, NHS, private, emergency
- ✓Email & push notifications for every missed call
- ✓Lead source tracking & reporting
- ✓21-day implementation guarantee
- ✓UK-based support
- —AI conversations (not included)
Most Popular
Plan
Pro
For practices ready to automate call answering, appointment booking and reminders without adding reception staff.
£
0
/month
+ £1,495 one-off setup
- ✓Everything in Core, plus:
- ✓AI receptionist answers every call when you're mid-fit
- ✓Appointments booked automatically from your practice calendar
- ✓AI WhatsApp & SMS replies to calls and messages 24/7
- ✓Appointment confirmations & reminders sent automatically
- ✓Calendar integration (Google & Outlook)
- ✓Out-of-hours enquiry capture & response
Plan
Ultra
For businesses that want fully autonomous AI handling every enquiry and job end-to-end.
£
0
/month
+ £2,200 one-off setup
- ✓Everything in Pro, plus:
- ✓AI trained on your full product range & business knowledge
- ✓Full conversational AI — qualifies leads, answers flooring questions
- ✓Quote follow-up sequences sent automatically
- ✓Handles complex enquiries end-to-end without agent involvement
- ✓Custom AI persona aligned to your business brand
- ✓Priority UK-based support & dedicated onboarding manager
Plan
Core
For practices tired of missing new patient enquiries to whichever practice answers first.
£
0
/month
+ £995 one-off setup
- ✓Instant missed-call text-back to every customer, every time
- ✓Unified inbox — calls, SMS & web forms in one place
- ✓Pipeline with auto-tagging — new patient, NHS, private, emergency
- ✓Email & push notifications for every missed call
- ✓Lead source tracking & reporting
- ✓21-day implementation guarantee
- ✓UK-based support
- —AI conversations (not included)
Most Popular
Plan
Pro
For practices ready to automate call answering, appointment booking and reminders without adding reception staff.
£
0
/month
+ £1,495 one-off setup
- ✓Everything in Core, plus:
- ✓AI receptionist answers calls when you can't
- ✓AI captures caller details & books appointments automatically
- ✓AI SMS & WhatsApp replies for booking enquiries
- ✓Booking confirmations sent via SMS & email
- ✓Calendar integration (Google & Outlook)
- ✓Custom call-handling hours
Plan
Ultra
For businesses that want fully autonomous AI handling every enquiry and job end-to-end.
£
0
/month
+ £2,200 one-off setup
- ✓Everything in Pro, plus:
- ✓AI trained on your full product range & business knowledge
- ✓Full conversational AI — qualifies leads, answers flooring questions
- ✓Quote follow-up sequences sent automatically
- ✓Handles complex enquiries end-to-end without agent involvement
- ✓Custom AI persona aligned to your business brand
- ✓Priority UK-based support & dedicated onboarding manager
Each plan includes generous SMS and voice minute allowances — enough for most agencies from day one. For high-volume agencies, AI Communications Bundles are available to keep your costs predictable as you scale. All plans include a 3-month minimum, then rolling monthly.
21-day implementation guarantee · No long-term contracts · UK-based support
What Practice Owners Are Saying
Early practices are already seeing the difference.
Here's what a day looks like after OperAi.
"Reception used to miss calls constantly while checking patients in. We had no idea how many new patient enquiries we were losing. Now every single call gets answered, every time."
"Our no-show rate was a real problem. Now every patient gets an automatic reminder beforehand and it's made a noticeable difference to how many people actually turn up."
"A patient messaged at 8pm in agony with toothache. By 8:01 she had an emergency slot booked for that evening. That's exactly the kind of patient we used to lose to the practice down the road."
Let's Talk Through Your Setup
See what OperAi looks like
for your practice specifically.
Book a 30-minute discovery call. We'll walk through your current call handling, show you where new patients are being lost, and talk through the options — no hard sell, no obligation.
No obligation. No hard sell. Just a clear conversation about what's possible.
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OperAi Group Ltd Bartle House, Oxford CourtManchester, M2 3WQ
Company No. 17057467
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